My question isn't answered here.

I have general questions about pricing plans, map types, customizing your chart and there like. 

For questions about Datawrapper that are not directly linked to the chart editor, visit our Frequently Asked Questions on datawrapper.de/faq.

I have a question about the chart creation process that isn't answered in the Academy. 

If you have a new question, please send it to support@datawrapper.de. Our support person Elana will get in touch with you. You can help her to identify your problem by sending a direct link to the chart you work on from the application (not the published link).