My question isn't answered here.

I have general questions about pricing plans, map types, customizing your chart and there like. 

For questions about Datawrapper that are not directly linked to the chart editor, visit our Frequently Asked Questions on datawrapper.de/faq.

I have a question about the chart creation process that isn't answered in the Academy. 

If you have a new question, please send it to support@datawrapper.de, and our Support team will be happy to help you. You can help them identify your problem by sending a direct link to the chart you work on from the application (not the published link).