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Troubleshooting

Something doesn't work? Look for the answers here.

  • Excel keeps changing my numbers into dates.
  • I get the message "Undefined" when I upload a CSV.
  • My uploaded data isn't properly translated in Datawrapper.
  • Normally Datawrapper creates nice date intervals out of my time data, but not this time.
  • My chart looks weird. More like art.
  • Datawrapper is down or unresponsive.
  • I changed a setting in the chart editor, but the chart doesn't change.
  • Why straight lines in your locator map are shown as curves
  • My choropleth map labels don't show up.
  • My choropleth/symbol map doesn't load.
  • My question isn't answered here.
  • Why many Datawrapper charts don't include axis labels
  • My embedded charts are cut off or have too much space underneath.
  • My empty cells get displayed as zeros in tooltips
  • Why we don't offer drop-down menus & tabs, and what to use instead
  • I'm using IMPORTDATA and my live-updating chart is not updating
  • Symbol location accuracy using addresses/place names
  • What is the maximum number of rows of data I can upload in Datawrapper?
  • Can I get statistics on chart views?
  • How to control column widths in tables
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Categories

  • Welcome!
  • Bar charts
  • Column charts
  • Line & Area charts
  • Pie & Donut charts
  • Scatter plots
  • Dot charts
  • Tables
  • Choropleth maps
  • Symbol maps
  • Locator maps
  • Example visualizations
  • Teams & Folders
  • Custom & Enterprise features
  • Exporting charts
  • Troubleshooting
  • Live-updating visualizations
  • Datawrapper Pro Tips
  • Using data sources
  • Uploading & changing data
  • Displaying data
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